I started in February as a Communications Consultant at Phoenix. My background is in public sector communications, so it’s a big change for me and I am learning lots. I did my diploma with the Chartered Institute of Public Relations a few years ago, so I feel like that prepared me for the change. I’m able to bring a different perspective to the team.

How did you find the selection process here at Phoenix?

The interview and selection process was thorough. It started at home with a phone interview and an online test, and ended with a half day assessment centre and panel interview. At the end of the interview process, I felt like I’d got to know a lot about the business. That meant that when I started at Phoenix there weren’t any surprises and I could hit the ground running.

Cast your mind back to your first day, what were your first thoughts?

Phoenix is the friendliest place I’ve ever worked. I’m part of the engagement and development team and I’ve had a fantastic welcome from everyone. My first day was busy getting to know the team and our priorities for the year ahead. One of our internal communications initiatives gets staff together for lunch with the Life Company Chief Executive, so on my first day I found myself at lunch with Andy Moss and colleagues from a range of different departments.

What have been the highlights of your first 4 weeks?

Learning about the Phoenix way of doing things has been fast and fun. I get the impression that this is an organisation that will try new things and isn’t afraid to change. In the communications team, we’ve just launched a brand new intranet, so I’ve been able to contribute to the launch and help staff to use the new system.

What are you most looking forward to?

I’m looking forward to getting to know staff across the whole business and helping people to make the most of the social and collaborative tools we have launched with our new intranet. There are a lot of great projects going on around the business, and I’m excited about helping teams to engage other staff in their work.

What do you think is unique about Phoenix?

Phoenix puts people first and is an organisation that wants to do things well. As well as working with talented people, there are lots of opportunities to learn, and you can get involved in giving something back to the community through the Corporate Responsibility programme. You can see why Phoenix has been awarded the Top Employers UK certification.

What’s your favourite thing about working in Wythall?

For me, the main thing has got to be working with a team that puts such an effort into everything they do and has high standards. The amazing building, grounds, and free restaurant are a great added bonus though!

Laura Scott, Communications Consultant